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Damage management
Smart damage management

Smart damage management

Much of the effort in maintenance and repair processes is spent on standard tasks. Digital Solutions from Aareon Smart World help with automated processes or an intelligent process support to become more efficient. This procedure assists all stakeholders effectively and safely.

Quick damage reports

Tenants may use various channels to submit damage reports, e.g. by reporting a defect via their tenant portal, making a phone call to the property custodian or – if desired by the housing company – hiring a tradesman directly via a property maintenance portal.

Automated and comfortable, not manual and time-consuming

Once a damage report is received, the next steps can be performed immediately online. It is not necessary to manually enter into the damage in the ERP system for a second time or to manually contract a tradesman. A fully automated process using certified tradesmen is in place. The tradesman and the tenant agree on an appointment themselves, whether online or by telephone. Aareon Smart World also automates job management, repair monitoring, and the receipt and recording of invoices. When the repair is conducted, the completion of the task can be reported immediately in the system using a mobile device.

Everything OK? – Automated payment and archiving

After the invoice is approved by the case worker, payment takes place automatically using the integrated payment transaction feature. All of the receipts required for this process are recorded and stored digitally so they can be found again at the touch of a button. The heating comes on and the tenant is happy.

The benefits

Tenant Life Cycle with Aareon Smart World

Finding new tenantsRead article

Finding new tenants

It goes without saying that potential tenants today use the Internet to look for new homes.

Mobile handoverRead article

Mobile handover

Apartment handover was a complicated affair, accompanied by a lot of paperwork. Thankfully, things are easier today.

Damage managementRead article

Smart damage management

Digital Solutions from Aareon Smart World help with automated processes or an intelligent process support.

Neighbourhood portalRead article

Neighbourhood portal

As tenants get older, many of them require more support; a healthy neighbourhood can help.

Mobile property inspectionRead article

Mobile property inspection

Property inspection was a complicated affair, accompanied by a lot of paperwork. Thankfully, things are easier today.

Any questions regarding the international product portfolio of Aareon?

Tina Reimann

I look forward to talking to you.

Tina Reimann
International Business
+49 6131 301 887

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